Sales Compensation Analyst

  • Full Time
  • Remote

Website Cengage Group

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see

What you’ll do here:

The Sales Compensation Analyst, Revenue Operations will lead the creation and ongoing maintenance of analyses, dashboards, and processes required to support efficient tracking and execution of Sales Incentive plans in the US Higher Ed Go-to-Market organization. This includes, but is not limited to, using standard systems and tools to run sales territory definitions, processing financial reporting to allocate sales to appropriate sales territories, creating workflows and dashboards to accurately measure sales rep performance to goal and expected bonus payout, and triaging and solving data issues resulting in incorrect sales territory crediting.

Working at the direction of the Insights Manager, Revenue Operations, this person will be accountable to turning business requirements from operations leaders in Sales, Customer Success, and Marketing into quantitative, accurate analyses and dashboards using consistent data sources and definitions. This role will also partner closely with partners in finance to ensure all incentive achievement data can be efficiently ingested into payroll systems and processes to enable timely and accurate payment of bonuses.

Responsibilities will include:

  • Building, maintaining, and continuously improving dashboards and analyses to enable measurement of incentive plan measures and efficient execution of incentive plans
  • Partnering closely with Finance on completing calculation and payment of incentives accurately
  • Interacting directly and regularly with sales representatives and managers to inform and educate them about all relevant sales incentive programs and processes
  • Using tools to create and maintain systematic processes to gather and solution for inquiries and requests from sales representative and managers related to territory management, sales incentive calculation, and data accuracy
  • Driving and auditing processes within Cengage systems and tools to define sales territories and accurately allocate all relevant data to appropriate sales territories
  • Preparing, auditing, and sanitizing financial data from partner-reported sales in order to efficiently and accurately ingest it into Cengage systems and accurately allocate it to appropriate sales territories
  • Investigating and solving issues discovered in data, through both contacting stakeholders as well as through desk research
  • Partner with IT team to evolve current toolsets used in sales incentive plan calculation, serving as the US Higher Ed and Canada subject matter expert in Sales Incentive plan execution
  • Supports the yearly target setting process and ensures that targets are relevant throughout the year and manages adjustments where needed to maintain consistency and fairness
  • Creates and maintains processes to track manual adjustments for sales calculation and modeling process


  • 2-3 years of work experience in Sales Operations, Finance, or Business operations in a SaaS, EdTech, Information Services organization
  • Bachelor’s Degree or equivalent work experience, preferably in analytics, finance, or a related major
  • Ability to interpret, analyze, and maintain large amounts of data from various sources across the organization
  • Excellent verbal and written communication skills and a high level of emotional intelligence and interpersonal skills
  • Ability to maintain sophisticated financial and operational models using spreadsheets and database software.
  • Detail oriented and experience being accountable to a high level of precision and accuracy. Strong analytical, quantitative, and problem-solving skills
  • Proficient in analytics tools such as Tableau, PowerBI, Microsoft Excel, or similar toolsets
  • Proficient in basic SQL coding and database management

Recommended but not required:

  • Prior experience in driving Sales Incentive plans
  • Experience working in Salesforce CRM and SAP

Cengage Group’s Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.


At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$58,300.00 – $93,200.00 USD

To apply for this job please visit